Ordered on October 14, and as of November 2, I still have not received my package. After a label was created, the tracking sat untouched for days with no movement, requiring three separate calls and emails to the store just to get basic answers. Once UPS finally received the shipment, there were continuous delays and postponement notices. The latest update promises delivery on November 3, but given the track record so far, I’ll believe it when it actually arrives. Hands down the worst online ordering experience I’ve had—I will not be purchasing from this store again.
I'd give zero stars if that was an option.